Terms of Service

Nvio Pagos El Salvador, S.A. de C.V. is a company incorporated and registered in the Republic of El Salvador, registered address Calle Llama del Bosque Poniente, Edificio Avante, Local 3-13, Urbanización Madre Selva III, Antiguo Cuscatlán, La Libertad, NIT 0501-101121-102-0.

Nvio is a Bitso group company. The onchain.cc Service is built by Bitso and made available to you by Nvio under these Terms. Nvio is the legal counterparty under this Agreement. References to "Bitso" in marketing or product materials describe the build and ownership relationship and do not change the contracting party.

References in these Terms to "you," "your," or "yours" mean the user accepting these Terms. You and Nvio are together the Parties.

Agreement

These Terms together with the Risk Disclosure, Privacy Policy, Cookie Policy, and any other policies published by Nvio.

Applicable Law

The law of the Republic of El Salvador and any other laws of jurisdictions that apply to you or to Nvio.

Blockchain

The public transaction ledger for a particular Crypto Asset, primarily Solana.

Colosseum

The gamified competition layer of the Service, including badges, factions, leaderboards, loot boxes, trading sessions, and seasonal prize pools.

Crypto Asset

Any digital asset based on a cryptographic protocol, whether centralized or decentralized, used as a medium of exchange or store of value.

Crypto Wallet Address

The public address for receiving and sending Crypto Assets.

DApps

Decentralized applications operating on a Blockchain or peer-to-peer network.

DeFi

Decentralized finance.

Keys

The cryptographic private keys and seed phrase associated with your wallet.

Perps

Perpetual futures contracts accessible through third-party perps protocols.

Restricted Jurisdiction / Restricted Person

As defined in Section 6.

Service / onchain.cc

The web application available at onchain.cc and any related mobile or desktop applications, including spot/swap, perpetuals, token discovery (Trenches), Colosseum, and any other features Nvio adds from time to time.

Third Party Services

Any third-party platform, protocol, smart contract, oracle, RPC, wallet provider, DEX, DEX aggregator, or perps protocol made accessible through the Service.

Singular includes plural and vice versa where context requires.

3.1 What the Service is. The Service is a self-custody trading interface that allows you to:

1. hold Crypto Assets in a wallet you control;
2. access DApps;
3. execute spot trades and swaps through Third Party Services, including DEX aggregators;
4. trade perpetual futures through Third Party Services;
5. discover and trade tokens through the Trenches interface;
6. view on-chain information and broadcast transactions;
7. participate in Colosseum and other Service programs; and
8. any additional functionalities Nvio may add from time to time.

3.2 What the Service is not. Nvio does not custody your Crypto Assets, does not act as your broker, does not provide investment advice, and does not execute trades on its own book. The Service is an interface to third-party protocols and Blockchains. Trades execute on third-party infrastructure that Nvio does not own or control.

3.3 Ownership of your assets. You own and control the Crypto Assets associated with your wallet. As owner, you bear all risk of loss. Nvio has no liability for price movements or losses associated with your use of the Service.

3.4 Ongoing development. The Service is under active development. Features may change, be added, or be removed at any time. The Service is provided on an "as-is" and "as-available" basis. Downtime, bugs, and data loss may occur, particularly for newly launched features.

4.1 Self-custody. Your Keys may be managed through a third-party wallet provider via SDK, or by a wallet you connect to the Service. In either case, custody and security of your Keys are your sole responsibility.

4.2 Loss of Keys. If you lose your Keys or seed phrase, you may permanently lose access to your Crypto Assets. Nvio cannot recover them. Nvio does not store copies of your Keys.

4.3 Compromised Keys. Anyone with access to your Keys can transfer your Crypto Assets. You are responsible for keeping your Keys, seed phrase, and authentication credentials secure. Nvio is not responsible for unauthorized access to your wallet, including through phishing, malware, device compromise, or third-party wallet provider failures.

4.4 Pre-authorized actions. Where you enable features that allow your wallet to take pre-authorized actions (for example, limit orders, dollar-cost averaging, or automated trading), you authorize each such action and bear sole responsibility for the results. You may revoke authorization at any time, but revocation may not take effect immediately.

You represent and warrant that:

• You have read, understood, and accepted these Terms;
• You have the authority and consent to enter into this Agreement;
• You have sufficient understanding of Crypto Assets, blockchain technology, and the risks involved;
• You are at least 18 years of age;
• You are not a Restricted Person and are not located in a Restricted Jurisdiction;
• Your use of the Service does not violate any law applicable to you;
• You will comply with all tax obligations in your jurisdiction arising from your use of the Service;
• You are using the Service for your own account and not on behalf of any other person, except where you have authority to bind that person.

6.1 Prohibited use. The Service is not offered to, and may not be used by, any Restricted Person or any person located in a Restricted Jurisdiction.

6.2 Restricted Jurisdictions. A Restricted Jurisdiction includes:

• The United States of America, including its territories and possessions;
• Any country or region subject to comprehensive sanctions by the U.S., the United Nations, the European Union, the United Kingdom, or other applicable sanctions authorities, including without limitation Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions; and
• Any other jurisdiction that prohibits or restricts the use of Crypto Assets in a manner that would make use of the Service unlawful.

6.3 Restricted Persons. A Restricted Person is any person or entity that:

1. is a resident, citizen, or located in a Restricted Jurisdiction;
2. appears on any sanctions list maintained by the U.S. Department of the Treasury (including the Specially Designated Nationals List), the United Nations, the European Union, the United Kingdom, or any other relevant sanctions authority; or
3. is owned or controlled by, or acting on behalf of, any person or entity in (a) or (b).

6.4 Circumvention prohibited. Using a VPN, proxy, or any other means to circumvent these restrictions is a material breach of these Terms. If we detect circumvention, we may suspend your access, block your wallet from the Service, and report relevant information to authorities to the extent required by law.

6.5 Geo-blocking. We may block access by IP address, wallet, device, or other identifier at any time, with or without notice, in our sole discretion.

We are not currently required to perform Know Your Customer or Anti-Money Laundering verification on Service users in the ordinary course. However, we reserve the right, in our sole discretion or where required by Applicable Law, to:

• Require any user to provide identification, source-of-funds documentation, or other verification before continuing to use the Service;
• Suspend or block access pending such verification;
• Share information with regulatory or law enforcement authorities where required;
• Decline to process transactions where we suspect, on reasonable grounds, money laundering, terrorist financing, sanctions evasion, fraud, or other illegal activity.

You acknowledge and accept the following risks. This list is not exhaustive.

8.1 General Crypto Asset risk. Crypto Assets are volatile and may lose all value. Crypto Assets are not legal tender, are not deposits, and are not insured by any government deposit insurance scheme. Regulatory treatment of Crypto Assets is uncertain and may change.

8.2 Self-custody risk. Loss of Keys, seed phrase, or device access can result in permanent loss of Crypto Assets. Nvio cannot recover them.

8.3 Smart contract risk. Smart contracts may contain bugs, vulnerabilities, or design flaws. Smart contract failures may result in loss of Crypto Assets. Audited contracts are not guaranteed to be safe.

8.4 Network risk. Solana and other Blockchains may experience outages, congestion, forks, reorgs, or other failures that affect transactions or asset values. RPC providers may fail or return inaccurate data.

8.5 Spot and swap risk. Quoted prices, slippage estimates, and routing decisions are estimates. Actual execution prices may differ. Transactions may fail and still incur gas, priority fees, or other costs. Routing through DEX aggregators is provided by Third Party Services.

8.6 Perpetual futures risk. Perps trading carries severe risk:

• Leverage amplifies losses, including losses that may exceed your initial margin;
• Liquidation can occur without notice, including during volatility, network congestion, oracle failures, or market gaps;
• Funding rates fluctuate and can move against you continuously;
• Perps execute on third-party perps protocols. Nvio does not control these protocols, their oracles, their margin engines, or their liquidation logic;
• Quoted prices, leverage availability, and position sizes are estimates and may change before execution.

You should not trade perps with funds you cannot afford to lose entirely.

8.7 Trenches and memecoin risk. The Trenches interface lets you discover and trade tokens that have not been reviewed by Nvio. You acknowledge:

• Discoverability does not imply endorsement, due diligence, or any representation by Nvio about a token, its team, or its underlying technology;
• Tokens may be scams, rug pulls, honeypots, or have hidden mint, freeze, or transfer authorities;
• Tokens may have very low liquidity, leading to high slippage or inability to exit positions;
• Tokens may be unregistered securities under the laws of various jurisdictions;
• MEV (including sandwich attacks and front-running) is common on Solana and may affect your execution;
• Tokens may be deemed illegal in your jurisdiction.

You are solely responsible for evaluating any token before trading it.

8.8 Third-party risk. The Service relies on Third Party Services including but not limited to Solana, RPC providers, wallet providers, DEX aggregators, oracle providers, and perps protocols. Nvio has no control over Third Party Services, makes no representations about them, and accepts no responsibility for their quality, accuracy, security, uptime, or availability.

8.9 Hacking and security risk. The Service, your wallet, and Third Party Services may be subject to hacks, denial-of-service attacks, phishing, exploits, or other malicious activity. Nvio is not responsible for losses resulting from such events.

8.10 Tax risk. Crypto Asset transactions may have significant and complex tax consequences. You are solely responsible for determining and meeting your tax obligations.

9.1 Nvio fees. The Service may charge fees on transactions, displayed at or before the point of execution. Fees are subject to change without prior notice. Fee disclosures shown in the Service interface are estimates.

9.2 Third-party fees. Transactions may incur additional fees charged by Third Party Services, including swap fees, priority fees, gas fees, perps protocol fees, and aggregator fees. These fees are not paid to Nvio. We do not always know these fees in advance and have no obligation to disclose them.

9.3 Failed transactions. Failed transactions may still incur fees that are not refundable.

10.1 Colosseum. Colosseum is a gamified program that may include badges, factions, leaderboards, trading sessions, loot boxes, prize pools, and other features. Additional terms specific to Colosseum or any season, competition, or reward program may be presented at the time of participation and form part of this Agreement.

10.2 Eligibility. Participation requires that you not be a Restricted Person and are at least 18 years of age, and that you meet any additional eligibility criteria stated for the relevant program. Employees and contractors of Nvio, Bitso, and their affiliates may be excluded.

10.3 Rewards are not guaranteed. Any rewards, prize pools, payouts, or benefits are subject to change, suspension, or cancellation at Nvio's sole discretion before they are claimed. Earning calculations, eligibility rules, and reward rates may be adjusted at any time. Reward payout dates are targets, not guarantees.

10.4 Anti-manipulation. The following are prohibited and grounds for disqualification, clawback, or account suspension:

• Wash trading or self-dealing to inflate volume;
• Sybil attacks, multi-accounting, or operating multiple wallets to obtain disproportionate rewards;
• Self-referrals or coordinated referral schemes;
• Bots or automated activity not authorized by Nvio;
• Any other activity intended to manipulate reward calculations.

10.5 Tax responsibility. You are solely responsible for taxes on rewards. Nvio does not withhold and does not provide tax advice.

10.6 Modification or cancellation. Nvio may modify, suspend, or end Colosseum or any other reward program at any time, with or without notice.

11.1 Referrals. The Service may offer a referral program under which you can refer others to use the Service.

11.2 Disclosure obligations. If you receive any compensation, rewards, or fee discounts in exchange for promoting the Service, you must disclose that relationship in any public promotion, in accordance with the law of your jurisdiction.

11.3 Prohibited conduct. Self-referrals, multi-account referrals, fake referrals, or referrals to Restricted Persons are void and may result in clawback and account suspension. Spam and unsolicited promotion are prohibited.

11.4 No partnership. Participation in the referral program does not create any partnership, employment, or agency relationship with Nvio or Bitso.

You agree not to:

• Use the Service from a Restricted Jurisdiction or as a Restricted Person;
• Use a VPN, proxy, or other means to circumvent geographic or other access restrictions;
• Use the Service for money laundering, terrorist financing, sanctions evasion, fraud, or any other illegal activity;
• Engage in market manipulation, including wash trading, spoofing, layering, pump-and-dump schemes, or coordinated front-running;
• Operate multiple accounts or wallets to obtain rewards, manipulate program economics, or circumvent any limit;
• Use bots, scripts, scrapers, crawlers, or other automated means to access the Service without express written authorization from Nvio;
• Attempt to reverse engineer, decompile, or extract source code from the Service;
• Use Service data or output to train any artificial intelligence model;
• Interfere with or disrupt the Service, its infrastructure, or other users' access;
• Probe, scan, or test the security of the Service;
• Impersonate any person or entity, including Nvio, Bitso, or other users;
• Submit false or misleading information;
• Upload or transmit malware, exploits, or harmful code;
• Use the Service in any way that violates Applicable Law or these Terms.

13.1 Nvio's rights. Nvio may suspend, restrict, or terminate your access to the Service, in whole or in part, at any time and in our sole discretion, with or without cause and with or without notice. Grounds include but are not limited to suspected breach of these Terms, suspected illegal activity, regulatory requirements, security concerns, or operational reasons.

13.2 Effect. Suspension or termination does not affect your ownership of, or responsibility for, Crypto Assets in your self-custody wallet. You remain responsible for any obligations accrued before termination.

14.1 Nvio IP. Nvio and its licensors own all rights, title, and interest in the Service, including all software, content, design, trademarks, logos, and related intellectual property (Nvio IP). Nothing in these Terms transfers any ownership in Nvio IP to you.

14.2 Limited license. Nvio grants you a limited, revocable, non-exclusive, non-transferable license to use the Service for your personal, non-commercial use, subject to these Terms.

14.3 Restrictions. You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works of the Service or Nvio IP, except as expressly permitted.

14.4 Trademarks. "Onchain," "onchain.cc," and related marks are trademarks of Nvio or its affiliates. Other marks displayed on the Service belong to their respective owners.

If you provide feedback, suggestions, or ideas about the Service (Feedback), you grant Nvio and its affiliates a worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, reproduce, modify, and exploit the Feedback for any purpose, without obligation or compensation to you.

To the fullest extent permitted by Applicable Law, the Service is provided "as is" and "as available" without warranties of any kind, express or implied. Nvio disclaims all warranties including merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and uninterrupted or error-free operation.

Nvio does not warrant that the Service will meet your requirements, that transactions will execute at expected prices, that Third Party Services will be available, or that the Service or any underlying Blockchain will be free from bugs, vulnerabilities, or attack.

Nvio does not review, endorse, or vet tokens, counterparties, protocols, or Third Party Services. Any appearance of a token or protocol on the Service is not an endorsement.

Nvio does not provide investment, financial, legal, or tax advice. Nothing in the Service or these Terms constitutes such advice.

17.1 Excluded damages. To the fullest extent permitted by Applicable Law, Nvio and its parents, affiliates, officers, directors, employees, and agents (the Nvio Parties) will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, or loss of Crypto Assets, arising out of or related to these Terms or the Service, even if advised of the possibility.

17.2 Cap on aggregate liability. In no event will the Nvio Parties' aggregate liability to you exceed the greater of (a) the total fees you paid to Nvio in the twelve (12) months preceding the event giving rise to liability, or (b) one hundred U.S. dollars (US$100).

17.3 Crypto-denominated claims. If any claim is calculated by reference to the value of a Crypto Asset, the calculation will use the lowest value of that Crypto Asset between the date the claim accrued and the date of award.

17.4 Carve-outs. This Section 17 does not limit liability that cannot be limited under Applicable Law.

You will indemnify, defend, and hold harmless the Nvio Parties from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

1. your use of the Service;
2. your breach of these Terms;
3. your violation of any law or third-party right;
4. your transactions with any Third Party Service or counterparty;
5. your tax liabilities; and
6. any content or information you submit through the Service.

19.1 Not endorsed. Third Party Services are provided by third parties, not Nvio. Nvio does not endorse, control, or accept responsibility for them.

19.2 Separate terms. Your use of Third Party Services is governed by the terms and policies of those third parties. You are responsible for reading and complying with them.

19.3 No liability. Nvio is not responsible for any loss, damage, or claim arising from your use of any Third Party Service, including failures, outages, exploits, errors, fee changes, or unfavorable outcomes.

Your use of the Service is governed by our Privacy Policy, published on the Service. By using the Service, you consent to the collection, use, and disclosure of information as described in the Privacy Policy.

We may update these Terms from time to time. We will update the "Last Updated" date at the top. Material changes will be communicated through the Service or by other reasonable means. Your continued use of the Service after changes are posted constitutes acceptance. If you do not agree to a change, stop using the Service.

Changes to the dispute resolution provisions in Sections 22 and 23 do not apply retroactively to disputes that have already accrued.

These Terms and any dispute arising out of or related to them are governed by the laws of the Republic of El Salvador, without regard to conflict of laws principles.

Please read this section carefully. It affects your legal rights.

23.1 Informal resolution. Before initiating arbitration, you agree to attempt to resolve any dispute informally by contacting us through the official Nvio support channels published on the Service or by written notice to the registered address listed in Section 1. If the dispute is not resolved within sixty (60) days of notice, either party may initiate arbitration. This sixty-day period is a condition precedent to arbitration.

23.2 Binding arbitration. Except for claims for injunctive or equitable relief related to intellectual property, all disputes arising out of or related to these Terms or the Service will be resolved by final and binding arbitration administered by the International Chamber of Commerce (ICC) under its Rules of Arbitration in effect at the time the request for arbitration is filed.

23.3 Seat and language. The seat of arbitration is San Salvador, El Salvador. The arbitration will be conducted by a single arbitrator appointed under the ICC Rules. The language of the arbitration is Spanish; English-language documents and testimony may be submitted where the arbitrator permits.

23.4 Class action and jury trial waiver. You and Nvio each waive the right to a trial by jury and the right to participate in a class, collective, or representative action. All disputes must be brought individually. The arbitrator may not consolidate claims or preside over any form of class proceeding.

23.5 Mass arbitration. If 25 or more substantially similar claims are filed against Nvio by the same counsel or coordinated counsel, the claims will be batched into groups of no more than 50, with one arbitrator and one set of administrative fees per group. The parties will cooperate in good faith with the ICC to implement this batching.

23.6 Opt-out. You may opt out of this arbitration agreement (Section 23) by sending written notice to Nvio at the registered address listed in Section 1, marked "Arbitration Opt-Out," within thirty (30) days of first accepting these Terms. Notice must include your name and the email address or wallet address associated with your use of the Service, and a clear statement that you opt out. If you opt out of arbitration, the class action waiver in Section 23.4 still applies.

23.7 Confidentiality. All arbitration proceedings, awards, and settlements are confidential, except as required by law or to enforce an award.

Nvio is not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, government action, network or infrastructure outages, denial-of-service attacks, third-party failures, blockchain outages or forks, and pandemics.

25.1 Entire agreement. This Agreement is the entire agreement between you and Nvio regarding the Service and supersedes any prior agreements.

25.2 Severability. If any provision is held invalid or unenforceable, the remainder of the Terms remains in effect.

25.3 No waiver. Failure to enforce any provision is not a waiver.

25.4 Assignment. You may not assign these Terms. Nvio may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

25.5 Notices. Notices to Nvio must be sent to the registered address listed in Section 1, or through the official Nvio support channels published on the Service. Notices to you may be sent through the Service or to any email address or wallet address you have provided.

25.6 Language. These Terms are issued in English. Translations may be provided for convenience. In any conflict between the English version and a translation, the English version controls.

25.7 No third-party beneficiaries. Except as expressly stated, these Terms do not create rights for any third party.

For questions about these Terms or the Service, contact us through the official Nvio support channels published on onchain.cc, by live chat, by support ticket, or by written notice to the registered address listed in Section 1.